Ac+KPAcuity Scheduling + KwickPhone
Beta — available now
Integration · Acuity Scheduling

Book more jobs — even while you work.

Use Acuity Scheduling? KwickPhone answers every call, checks your availability, and books the appointment — 24/7, in English and Spanish — so an unanswered ring never becomes a lost booking.

Get started — freeHear it work
Answers 24/7English & SpanishPCI-compliantNo new hardware
🚀 The Acuity Scheduling connector is built and in beta. KwickPhone answers the call and takes the order today, and the direct Acuity Scheduling connection is ready to enable — some accounts need Acuity Scheduling partner approval first. Request access → and we’ll switch it on.
A real Acuity Scheduling business taking a call while KwickPhone answers
What you’ll need

Get your Acuity Scheduling details ready

Connection type: API key

  • User ID — Acuity account user ID
  • API key — Acuity API key

Have these ready and connecting takes a minute.

How it works

Answers and books into Acuity Scheduling.

01

Answers every call

24/7, on the first ring, in English or Spanish — while you run the floor or work the job.

02

Offers your real slots

Reads your open times, offers them on the call, and books the appointment with text reminders and confirmations.

03

Confirmed on the calendar

The appointment lands on your Acuity Scheduling calendar and the customer gets an instant text — no phone tag, no double-booking.

Books straight to your calendar24/7, English & SpanishNo phone tag
Why KwickPhone

More than software — a phone that works for you.

Answers every call, 24/7

Every ring is picked up on the first try — rush hour, after hours, or while you’re heads-down on the work. No voicemail, no hold music, no missed revenue walking to a competitor.

A Acuity Scheduling business answering every call 24/7 with KwickPhone

Takes the order, books the job — and writes it back

It doesn’t just take a message. KwickPhone completes the order or booking, grounded to your real menu and services, and drops it straight into the tools you already run.

An order completed and written straight into Acuity Scheduling

Speaks your callers’ language

Natural English, Spanish and Chinese out of the box — the agent greets and converses in the caller’s language, so every customer feels at home and nothing gets lost in translation.

Customers calling a Acuity Scheduling business in English, Spanish and Chinese
In practice

It's 7:40 on a Tuesday morning and a customer calls to book while the front desk is still setting up for the day. KwickPhone answers on the first ring, asks what service the caller needs and their preferred window, then reads the real open slots directly from Acuity Scheduling instead of guessing. When the caller picks 9:30, KwickPhone writes the appointment into Acuity Scheduling under the correct service type and staff calendar, then sends a text confirmation with the date, time, and address. The caller hangs up already booked, and staff see the new entry in Acuity Scheduling the moment they open it.

Part of the 319-app KwickPhone platform

Acuity Scheduling is one connection — KwickPhone is also running Appointments, Appointment Reminders, Reservations, Waitlist & Text-When-Ready and Connect & Automate for the same business, all from the one phone number.

AppointmentsAppointment RemindersReservationsWaitlist & Text-When-ReadyConnect & Automate

Questions

Do I have to switch off Acuity Scheduling?
No. Keep Acuity Scheduling exactly as it is — KwickPhone works alongside it, answers the calls, and hands your team the booked job to enter.
Can it take payment on the call?
Yes — fully PCI-compliant. It charges a card on file or takes a new one, and no one reads a card number out loud.
How long does setup take?
Minutes. Sign up yourself and set it up by talking — no website or typing required.
What happens to bookings if Acuity Scheduling is down or unreachable during a call?
If KwickPhone can't reach Acuity Scheduling to confirm a slot, it doesn't invent an opening. It either offers to take the caller's details and text them once the calendar is back, or routes the call to your team, so you never end up with a phantom appointment that isn't actually in Acuity Scheduling.
Can this handle multiple locations or several staff calendars in Acuity Scheduling?
Yes. KwickPhone can route a caller to the right location or provider based on what they ask for and read the correct calendar in Acuity Scheduling for that resource. Availability, service types, and confirmation text are all tied to the specific Acuity Scheduling calendar the booking belongs to.
If we switch away from Acuity Scheduling later, do we lose our appointment history?
No. Your appointment records live in Acuity Scheduling, and KwickPhone only reads and writes to it rather than holding your schedule hostage. If you move to a different scheduling tool, your history stays in Acuity Scheduling and we reconnect KwickPhone to the new system.
What booking situations does KwickPhone not handle automatically with Acuity Scheduling?
It won't override a blocked-off slot, double-book against your rules, or make judgment calls on complex multi-service requests that don't fit a defined service type in Acuity Scheduling. In those cases it collects the details and hands the call to your team, so a person makes the final call.

Turn missed calls into booked jobs with Acuity Scheduling.

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