Mi+KPOracle MICROS + KwickPhone
On the roadmap
Integration · Oracle MICROS

Love Oracle MICROS? Add AI phone ordering on top.

Keep Oracle MICROS POS you already run. KwickPhone answers the phone, takes the order, and drops it straight into Oracle MICROS — no new hardware, no re-keying tickets.

Get started — freeHear it work
Answers 24/7English & SpanishPCI-compliantNo new hardware
⏳ The Oracle MICROS integration is on our roadmap. KwickPhone answers the call and takes the order today — the direct push into Oracle MICROS is in build. Request early access → and we’ll prioritize it.
A real Oracle MICROS business taking a call while KwickPhone answers
What you’ll need

Get your Oracle MICROS details ready

Connection type: API credentials

  • Oracle MICROS API credentials — typically an API key or OAuth login from your Oracle MICROS account

We confirm the exact Oracle MICROS fields with you during setup.

How it works

Bolt it onto Oracle MICROS in minutes.

01

Answers every call

24/7, on the first ring, in English or Spanish — while you run the floor or work the job.

02

Takes the order

Grounded to your live Oracle MICROS menu, modifiers and prices — callers only hear what you actually sell.

03

Lands back in Oracle MICROS

The order is pushed straight into Oracle MICROS, so your staff never re-enters a ticket — and it can take payment on the call, PCI-safe.

Orders into MICROSMenu-grounded answersNo new hardware
In practice

It's the Friday dinner rush and every line is ringing while the counter staff are plating orders and running the register. A regular calls to place a pickup order, and KwickPhone answers on the first ring instead of dropping them to hold. It reads back items grounded to your live Oracle MICROS menu, so it only offers dishes that are actually in stock, applies the current prices, and captures modifiers like no onions or extra sauce. When the caller confirms, the ticket lands in Oracle MICROS exactly as if a cashier had rung it up, prints to the kitchen, and the customer gets a pickup time. Your team never stops moving to re-key an order, and nothing gets lost between the phone and the line.

Part of the 319-app KwickPhone platform

Oracle MICROS is one connection — KwickPhone is also running POS, POS Import, Online Order Page, Reservations and Waitlist & Text-When-Ready for the same business, all from the one phone number.

POSPOS ImportOnline Order PageReservationsWaitlist & Text-When-Ready

Questions

Do I have to switch off Oracle MICROS?
No. Keep Oracle MICROS exactly as it is — KwickPhone bolts on top and the orders land in Oracle MICROS.
Can it take payment on the call?
Yes — fully PCI-compliant. It charges a card on file or takes a new one, and no one reads a card number out loud.
How long does setup take?
Minutes. Sign up yourself and set it up by talking — no website or typing required.
What happens to phone orders if Oracle MICROS is down or the connection drops?
If Oracle MICROS is unreachable, KwickPhone holds the completed order and retries automatically, and it can text or email the ticket details to your staff so nothing is lost. The menu it reads from is cached, so callers can still place orders even during a brief outage. Once Oracle MICROS comes back, queued tickets are pushed through in order.
Does this work if we run multiple locations on Oracle MICROS?
Yes. Each location connects to its own Oracle MICROS account or store, so an order taken for a specific number or address routes to the right kitchen with that location's menu and pricing. You can manage all locations from one dashboard while keeping tickets and reporting separate per store.
What is not automated, and when does a call still reach a person?
KwickPhone handles standard pickup and to-go orders grounded to your Oracle MICROS menu, but it hands off calls it isn't set up for, such as large catering quotes, complaints, or special requests. You decide which situations transfer to staff or take a callback message. Payment capture and any age-restricted items are handled per the rules you set, not guessed at.
If we switch off the integration or leave Oracle MICROS later, what happens to our data?
Your menu, pricing, and customer records stay in Oracle MICROS, which remains the system of record; KwickPhone reads from it rather than replacing it. Order and call history captured by KwickPhone is exportable, and disconnecting only revokes access without altering your Oracle MICROS data. There is no lock-in that keeps your menu or tickets hostage.

Add AI phone ordering to Oracle MICROS today.

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